|
Business, Product and Service Quality
Purpose: It is the objective of MI Technologies to
perform all activities with dedication to quality: The quality
of the Company's products, the quality of its services, the
quality of its communications to various audiences, and the
quality of its fulfillment of citizenship responsibilities. In
support of this objective, the Company encourages the
achievement of individual excellence on the part of every
employee in every job.
Company-wide Quality, as a company objective, means attaining
a level of overall performance and attitude that makes MI
Technologies the natural choice of customers and earns the
respect of all those affected by the Company's activities.
Company-wide Quality, as an individual objective, is achieved by
employees who aspire to be better than the best. MI Technologies
is committed to assisting employees in their pursuit of
excellence by providing them with the leadership, cooperative
climate, training, facilities and materials consistent with the
overall Company quest for quality.
Policy: It is the policy of the Company, in offering
products and services, to pursue and deserve a reputation for
quality leadership, and to merit customer trust because full
value is being received.
It is the policy of the Company, in fulfilling its social
responsibilities and in every aspect of its relationships both
outside and inside the Company, to demonstrate total dedication
to the attainment of quality leadership.
Implementation: Responsibility for implementation and
measurement under this Policy is assigned to Functional and
Business Managers, who will conduct the affairs of their
respective business units in accordance with this and related
policies.
The managers noted above shall make regular reports to the
Company Executive Office on fulfillment of Company-wide Quality
objectives by their components.
In measuring and rewarding both individual and managerial
effort at all echelons, the highest value will be placed on
quality performance that reflects excellence, creativity,
productivity and pride in accomplishment.
|
