MI Technologies Expands European Customer Support

December 18, 2008

MI Technologies Expands European Customer Support

New Organization Provides Enhanced Service to UK and European Customers

ATLANTA -- MI Technologies has realigned its European Customer Support and Service function to provide enhanced service and faster, more direct communications, the Company announced.

As part of the realignment, the Company has expanded its Customer Support staff in its United Kingdom service center to support customers in the European region. In a related move, the Company has discontinued the use of Cal Info Mesure to support European customers.

Jim Rowland, Director of Customer Support for MI Technologies, said, "Our goal is to provide fast response and technically superior service to our European customers. Consistent with this goal, we have expanded the service capability in our UK facility and we will continue to provide excellent service on the Continent through our UK based Customer Support team and through our service representative, Mediterranean Technologies, based in Rome."

As part of the program to expand European Customer Support services, the Company announced the appointment of Richard J. Whalley to its Customer Support Staff in the UK.

Whalley joins MI Technologies with more than 24-years experience in Microwave and RF test and measurement engineering support including extensive field experience. Prior to joining MI Technologies, Whalley served with Spectral Dynamics Ltd. as a customer support engineer. Prior to that, he served as a technician engineer for Marconi Instruments Ltd.

MI Technologies Customer Support Center offers calibration and repair service on all MI Technologies and legacy Scientific-Atlanta test and measurement equipment for antenna, radar or radome measurements. The center provides support for systems, products, upgrades, software updates and repairs to new and existing customers through site visits, telephone and E-Mail.

Dr Carlo Rizzo. Director of European Operations, said, "We are delighted with the new addition on the European Team. Richard Whalley is very experienced in the field of test and measurement and will have a positive impact on the quality of service and support provided to our European customers"

MI Technologies, (http://www.mi-technologies.com), headquartered in Suwanee, Georgia, delivers engineering solutions and advanced products, systems, and software to address a wide range of technical applications where precise measurement, control or data acquisition is required. For more than 50 years, the business has been a leading supplier of products, systems and services for RF and Microwave antenna, radome, and radar cross section (RCS) testing. MI Technologies' test, measurement and precision motion control products are used in research, development, monitoring and manufacturing processes worldwide.

Contact details for the MI Technologies team in Europe:

MI Technologies European Sales and Operations:
Dr. Carlo Rizzo, Director
Tel: +44 (0) 8700 555010
Fax: +44 (0) 8700 555011
E-Mail: info@mi-technologies.eu

MI Technologies European Customer Support and Service
Mr. Peter Aldridge, Senior Customer Support Representative
Tel: +44 (0)8700 555 012
Fax: +44(0) 8700 555 011
E-Mail: support@mi-technologies.eu

Mediterranean Technologies (Italy)
Mr. Paolo Toniolo
Via del Fosso Centroni, 4
00040 Morena, Roma
Italy
Tel: +39-06 79890130
Fax: +39-06 79840034
E-mail: Paolo.toniolo@medit-tech.com